View Our Expertise: Jack The Plumber Ltd Plumbing and Heating Plumbing Project Portfolio

Before you say anything to a plumber about what work you want completed, you need to ask this question.

Don’t take this question for granted—many plumbers take shortcuts and work without a licence or qualification of some kind. (excluding Gas or Oftec chaps.  We no longer deal with Gas installations, so that aside if you need a Gas Engineer, check the GasSafe register.  However, we are licensed, certified and approved under Building Regs G3 to work with Unvented Cylinders, classed as a Controlled Appliance, We are part of the CIPHE (Chartered Institute of Plumbing and Heating Engineers) and Registered with licenced with the WaterSafe Water Regs UK body as recommended plumbers in Solihull plumbers in Redditch and plumbers in Birmingham.

There’s no telling what standards unlicensed plumbers use when they’re working. Plumbing costs can be relatively expensive, so the last thing you’ll want is for your recently completed work to fail an inspection, if required, or work incorrectly.

Keep in mind that professional plumbers need a licence to work on certain jobs. Working without a licence is illegal and can cost you in the long run.

This is another very important question to ask when looking for recommended plumbers. Let’s face it, accidents happen. When it comes to plumbing, accidents could mean ruined belongings, electrical damage, or even flooding. The question is: who’s footing the bill?

Good plumbing companies provide insurance to protect their plumbers (and you) from the risks of the job. If you hire a company with no insurance, you could be stuck with bills from burst pipes, gas leaks, or medical expenses.

You shouldn’t have to dig to get an answer to this question. Reputable plumbing companies will tell you if they’re insured on their website because it eases clients’ minds. Jack The Plumber is currently Public Liability insured via it's broker Direct Line, Policy 702547190

You have the right to visual proof of insurance, so don’t be afraid to ask. An insured plumbing company won’t be afraid to provide proof.

What’s the worst thing that can happen after a plumbing job is finished? We’d say it’s definitely you calling the plumber back because the job wasn’t done right. The only thing that could make that nightmare even scarier is finding out they’re no longer in business!

No matter what plumber you choose, be sure they’re willing to back up their work. We stand behind our commitment to exceptional service with a 100% satisfaction guarantee. In reality plumbing and plumbing repairs is very tricky and hard to endorse any guarantee or warranty as water and mechanical parts can bite back if not looked after so in light of that we do offer a 12 months warranty of workmanship and parts under general fair wear and usage terms. 

We’ve been around for a long time, and we intend to keep it that way. If you’re not completely happy with our work, we’re coming right back to make it right—free of charge, of course. So for recommended plumbers in Solihull, plumbers in Redditch or a plumber in Birmingham call us today

Unless it’s 

Is it safe to assume that your plumber will clean up after the job? Probably, as most do, but it never hurts to ask. A plumber can walk away once the “water is running,” but you won’t feel like the job is done if you’re stuck with the mess.

Bigger projects may require you to hire a junk removal company if your plumber isn’t handling cleanup. This can be an additional cost that you didn’t budget for, so ask ahead. their first day on the job, a plumber should be able to show you some reviews. Reviews are great for an unbiased opinion on the quality of past work.

The Google review page is a good place to start. Four and five-star reviews indicate a good business, but pay special attention to reviews with comments. A comment with a high-star rating is a sign of an experience that was too good to be summed up with a simple click! Jack The Plumber also has a 400+ reviews on My Builder (see link) and various other platforms.encies can be dangerous and require immediate attention. That's why we offer 24/7 emergency gas line services to our customers. Call us any time for fast and reliable service.

Unless it’s their first day on the job, a plumber should be able to show you some reviews. Reviews are great for an unbiased opinion on the quality of past work.

The Google review page is a good place to start. Four and five-star reviews indicate a good business, but pay special attention to reviews with comments. A comment with a high-star rating is a sign of an experience that was too good to be summed up with a simple click! Jack The Plumber also has a 400+ reviews on My Builder (see link) and various other platforms.encies can be dangerous and require immediate attention. That's why we offer 24/7 emergency gas line services to our customers. Call us any time for fast and reliable service.

The tricky part about plumbing emergencies is that they rarely happen when it’s convenient to you. Think about how much worse an emergency can get if you have to wait up to 12 hours before a plumber shows up.

Ask your plumber about their emergency response time and what issues they consider an emergency.

You’d be shocked at how many times customers buy tools themselves or hire a second plumber because the first didn’t have the right equipment to finish the job!

It’s not always possible for a plumber to predict every part they’ll need for a job. Your plumber may ask you to grab something from your local store or do so themselves. Jack The Plumber has been around for a few decades and in that time have amassed a lot stock and parts that are also now hard to source from your local suppliers.

This is the first question on everyone’s mind, but it’s the last one you should ask. You should only feel comfortable discussing pricing if you received good answers to the previous questions.

The answer to this question should be simple. You either get an upfront quote or you don’t.

At JAck The Plumber, we charge by the job, not the hour, so you’ll always know what you’re paying before we start working. What you see is what you pay. We don’t do hidden fees.

 Plumbing services can be pricey and catch you out with no cash in your pocket.  We can’t speak for other companies, but we accept, BACS, Cash, Credit Debit cards